FAQ »YouTelo Unlimited

PIN-Less | Top-Up | Unlimited | Bayani 2000

1. What is a Bayani Card?
   Bayani Card from YouTelo is a pre-paid unlimited calling card for people living in the US to call their loved ones in the Philippines! You can call unlimited for 24 hours for only $5 or for 30 days for only $40! Each card is good for calling to any 2 PLDT numbers.
2. How does it work?

   The card can be used to call up to 2 PLDT numbers unlimited for 24 hours for $5 or for 30 days for $40. Both periods of time start from the beginning of the first successful call.

   Dialling Instruction: Dial Access number Enter Pin Follow voice prompt Enter PLDT number: area code + phone number (Do not dial 011+63) ex. 2-252-1111 Select enrolled numbers **The call will be automatically cut-off after 60 minutes of continuous calling. After cut-off, caller can redial the same PLDT number or the other enrolled PLDT number.

3. What if I dial a non PLDT number?
   If you dial a non PLDT number 3x, your call will be transferred to customer service for assistance.
   
4. Do I need to subscribe to any plan?
   No.
   
5. How much does it cost?
   The 24 hour Bayani Card cost only $5 in the continental US and $6 in Hawaii. The 30-day card costs only $40.
6. What should I do if I encounter problems or I have any additional questions or concerns?
   Call our 24/7 Customer Support at 1-855-YOU-TELO